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User & Merchant Agreement

Terms and Conditions

Last Updated: 2026 | MariaPOS

1. Acceptance of Terms

By accessing this website, purchasing retail counter hardware, downloading the MariaPOS installer, or activating software licenses, you agree to be bound by these Terms and Conditions provided by MariaPOS.

2. MariaPOS Software Licensing

  • Trial Tier: Granted free of charge for 14 calendar days with standard retail capabilities.
  • Commercial Tiers: Sold on 1-Year ($147), 2-Year ($235.20), or 3-Year ($286.65) non-exclusive, non-transferable license agreements per counter terminal.
  • No Perpetual Subscription Traps: After license validity, your offline database remains your readable property. Renewal is required only for software updates, cloud syncing, and priority support.

3. Hardware Purchases & Delivery

Hardware prices are quoted in Sri Lankan Rupees (LKR) including applicable local taxes. Orders are dispatched through our island-wide courier partners (PromptX, Koombiyo, Citypak). Delivery times range from same-day in Colombo/Gampaha to 24–48 hours for regional districts.

4. Hardware Warranty

All brand-new POS touch terminals, 80mm/58mm thermal receipt printers, and 2D barcode scanners carry a 1-Year Comprehensive Replacement Warranty against factory defects. Heavy-duty cash drawers carry a 2-Year mechanical warranty.

* Warranty excludes physical drops, liquid spillage, electrical surge damage without surge protectors, and third-party tampering.

5. Governing Law

These terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Colombo.